Twitter cofounder and ayahuasca beard weirdo Jack Dorsey has a company called Block that does a useful thing — CashApp — and a lot of stupid stuff with bitcoins and so on. On 26 February, Block announced a huge layoff — over 4,000 people, 40% of the company.
Morale has been down at Block — not least because everyone is forced to use AI. Especially when it’s stupid, because Dorsey thinks AI is the most effective thing ever: [Wired]
Block employees are currently expected to send an update email to Dorsey every week, who then uses generative AI to summarize the thousands of messages.
The layoffs started slowly from the start of February, which is a great way to make your employees feel happy and secure. So Dorsey got the rest done in one hit on the 26th.
Dorsey wrote a long tweet and a more soberly-phrased letter to shareholders about the layoff. It’s not profit, no no, profit’s going great. It’s about the amazing gains AI will surely bring: [Twitter, archive; Q4 2025 Shareholder Letter, PDF, archive]
The core thesis is simple. Intelligence tools have changed what it means to build and run a company. We’re already seeing it internally. A significantly smaller team, using the tools we’re building, can do more and do it better. And intelligence tool capabilities are compounding faster every week.
Stock analysts call BS on this. The headcount at Block ballooned starting in 2020 — it had 3,835 staff in 2019 and around 12,430 in 2022, then went down to just over 10,000 this year. [Bloomberg, archive]
Zachary Gunn from Financial Technology Partners said:
When I look at the overall employee number, this is more about the business being bloated for so long than it is about AI.
The stock price promptly went up 24%, of course. Wall Street loves AI — but it really loves layoffs.
Can AI replace the laid-off employees? Of course it can’t. A pile of laid-off Block staff spoke to the Guardian and called out Dorsey’s AI delusions at length. One said: [Guardian]
There’s a distinction between what’s technically possible and just – pardon my French – whatever CEO bullshit will happen based on their own interpretation of how AI works.
A lot of the workers Block wanted to keep got offered retention bonuses so they wouldn’t just walk, now their job was herding AIs that couldn’t do their fired coworkers’ jobs. Many of those walked anyway — including Naoko Takeda, a data scientist, who was offered a one-off bonus and a 75% pay rise to stay at her newly impossible job: [LinkedIn, archive]
On my immediate team, the only people left were me and a new hire who had started 3 days ago.
And over on Twitter, Dorsey straight-up admitted to overhiring during the COVID lockdown: [Twitter, archive]
yes we over-hired during covid because i incorrectly built 2 separate company structures (square & cash app) rather than 1, which we corrected mid 2024.
The Block layoffs were never AI — they were a corporate restructure. If anyone tells you the Block layoffs were AI, point them at Dorsey’s tweet.



















