Resident of the world, traveling the road of life
68349 stories
·
21 followers

Rightmove discovers AI is no excuse for profit warnings

1 Share

Rightmove is a UK property portal that charges real estate agents a fee for listings. That’s the whole business. Rightmove got popular early, it’s a really simple business, and the money just rolls in!

But that wasn’t enough for Rightmove. They heard there was a magical new money tree called AI, and they wanted a shake of it. [Negotiator]

Somehow, Rightmove is spending £60 million on AI projects. That’s not cheap. So on Thursday evening, Rightmove issued a profit warning. Everything is going great! But with all the AI spending, the profit rise might go down just a tad — to 3 to 5% in 2026. [Rightmove, PDF]

Rightmove is a solid business. But that wasn’t enough for the market. On Friday, Rightmove stock dumped hard — down 24% shortly after opening, finishing down 12.3%. [FT; Property Eye]

Rightmove looks like it’s diving into this AI stuff and hiding the costs in a single line of the disclosure. But it turns out the market isn’t putting up with that — even if you’re a business that reliably just cranks out money.

I don’t know if you ever actually could get away with taking a profit hit and using “AI” as the excuse. Microsoft, Amazon, and Facebook didn’t. They have huge profitable businesses and can afford to set quite a lot of money on fire without hurting their numbers. A Rightmove-sized business can’t quite do that.

As FT Alphaville says: AI’s awfully exciting until companies want to use it. [FT, archive]

Read the whole story
mkalus
11 hours ago
reply
iPhone: 49.287476,-123.142136
Share this story
Delete

Pluralistic: "Flexible labor" is a euphemism for "derisking capital" (10 Nov 2025)

1 Share


Today's links



Blind justice holding a set of scales aloft. Her head has been replaced with the hostile red eye of HAL 9000 from Stanley Kubrick's '2001: A Space Odyssey.' On the scales stand a worker and a millionaire, in belligerent postures. The millionaire's head has been replaced with the enshittification poop emoji, with angry eyes and a black, grawlix-scrawled bar over its mouth.

"Flexible labor" is a euphemism for "derisking capital" (permalink)

Corporations aren't people, but people and corporations do share some characteristics. Whether you're a human being or an immortal sinister colony organism that uses humans as gut flora (e.g. a corporation), most of us need to pay the rent and cover our other expenses.

"Earning a living" is a fact of life for humans and for corporations, and in both cases, the failure to do so can have dire consequences. For most humans, the path to earning a living is in selling your labor: that is, by finding a job, probably with a corporation. In taking that job, you assume some risk – for example, that your boss might be a jerk who makes your life a living hell, or that the company will go bust and leave you scrambling to make rent.

The corporation takes a risk, too: you might be an ineffectual or even counterproductive employee who fails to work its capital to produce a surplus from which a profit can be extracted. You might also fail to show up for work, or come in late, and lower the productivity of the firm (say, because another worker will have to cover for you and fall behind on their own work). You could even quit your job.

Both workers and corporations seek to "de-risk" their position. Workers can vote for politicians who will set minimum wages, punish unsafe working conditions and on-the-job harassment, and require health and disability insurance. They can also unionize and get some or all of these measures through collective bargaining (they might even get more protections, such as workplace tribunals to protect them from jobsite harassment). These are all examples of measures that shift risk from workers to capital. If a boss hires or promotes an abusive manager or cuts corners on shop-floor safety, the company – not the workers – will ultimately have to pay the price for its managers' poor judgment.

Bosses also strive to de-risk their position, by shifting the risk onto workers. For example, bosses love noncompete clauses in contracts, which let them harness the power of the government to punish their workers for changing jobs, and other bosses for hiring them. Given a tight noncompete, a boss can impose such high costs on workers who quit that they will elect to stay, even in the face of degraded working conditions, inadequate pay, and abusive management:

https://pluralistic.net/2022/02/02/its-the-economy-stupid/#neofeudal

If you have $250,000 worth of student debt and your boss has coerced you into signing a contract with a noncompete, that means that quitting your job will see you excluded for three years (or longer) from the field you paid all that money to get a degree in, but you will still be expected to pay your loans over that period. Missing the loan payments means sky-high penalties, which is how you get situations where you borrow $79k, pay back $190k, and still owe $236k:

https://pluralistic.net/2020/12/04/kawaski-trawick/#strike-debt

Bosses can also coerce workers into signing contracts with "training repayment agreement provisions" (TRAPs), which force workers to pay thousands of dollars for the privilege of quitting their job. Put this in stark economic terms: if your boss can fine you $5,000 for quitting your job, he can impose $4,999 worth of risk on you without risking your departure:

https://pluralistic.net/2022/08/04/its-a-trap/#a-little-on-the-nose

Bosses also enter into illegal, secret "no poach" agreements whereby they all agree not to hire one another's workers. One particularly pernicious version of this is the "bondage fee," where a staffing agency will demand that all its clients agree never to hire one of its contractors. In NYC, the majority of "doorman buildings" use a staffing agency called Planned Companies, a subsidiary of Toronto-based Firstservice, whose standard contract contains a bondage fee provision. The upshot is that pretty much every doorman building is legally on the hook for huge cash fines if they hire pretty much anyone who has worked as a doorman anywhere in the city:

https://pluralistic.net/2023/04/21/bondage-fees/#doorman-building

Again, this is a form of de-risking for capital. By creating barriers to workers quitting their jobs, bosses can reduce the risk that their workers will quit, even if the pay and working conditions are inadequate.

One of the most profound, effective and pervasive sites of de-risking is the gig economy, in which workers are not guaranteed any wages. By paying workers on a piecework basis – where you are only paid if a customer appears and consumes some of your labor – bosses can shift the risks associated with bad marketing, bad planning, and bad pricing onto their workers.

Think of an Uber driver: when an Uber driver clocks into the app, they make the whole system more valuable. Each additional Uber driver on the road shortens the average wait time for a taxi. What's more, Uber's algorithmic wage discrimination allows the company to pay lower wages when there are more workers available:

https://pluralistic.net/2023/04/12/algorithmic-wage-discrimination/#fishers-of-men

Lots of companies have hit on the strategy of increasing staffing levels in order to increase customer satisfaction. If you're a hardcore frequent flier, your chosen airline will give you a special number you can call to speak to a human in a matter of seconds, without ever being shunted to a chatbot. This is a gigantic perk – especially if you're flying at a time when air traffic controllers are quitting in droves because they haven't been paid in a month, and thousands of flights are being canceled, leaving travelers scrambling to get rebooked:

https://www.thedailybeast.com/air-traffic-controllers-start-resigning-as-shutdown-bites/

The airline that creates the secret, heavily staffed call center for its biggest customers is making a bet that those customers will spend enough money with the airline to cover the wage of those call-center employees. If the company bets wrong, it pays the penalty, taking a net loss on the call center.

But what if the airline could switch to a "gig economy" call center like Arise, a pyramid scheme that ropes in primarily Black women who have to pay for the privilege of answering phones, and pay for the privilege of quitting, but who can be fired at any time?

https://pluralistic.net/2020/10/02/chickenized-by-arise/#arise

Well, in that case the airline could tap an effectively limitless pool of call-center workers who could keep its best customers happy, but without taking the risk that the wages for those workers will exceed the new business brought in by those frequent fliers. Instead, that risk is borne by the workers, who have to pay for their own training, and whose pay can be doled out on a piecework basis, only paying them when someone calls in, but not paying them to simply be available in case someone calls in.

This isn't merely an employer de-risking its position: rather, the company is shifting its risk onto its workers. By deploying the legal fiction of worker misclassification in which an employee is classed as an "independent contractor," the boss can shift all the risk of misallocating labor onto workers.

In other words, risk-shifting isn't eliminating risk, it's just moving it around. Remember: both the corporation and the humans who work for it have to earn a living. They both need money for rent and other bills, and they both face dire consequences if they fail to pay those bills. When your boss misclassifies you as a contractor and only pays you when there's a customer demanding your labor, the boss is shifting the risk that they won't be able to pay the rent (because they hired too many workers or marketed their product badly) to you. If your boss screws up, they can still pay the rent – because you won't be able to pay yours.

That's what bosses mean by a "flexible workforce": a workforce that can coerced into assuming risk that properly belongs to its employers. After all, if you get into your car and clock onto the Uber app and fail to get a fare, whose fault is that? Uber bosses have all kinds of levers they can pull to increase ridership: they can reduce fares, they can advertise, they can even ping Uber riders directly through the app. What can an Uber driver do to increase the likelihood that they will get a fare? Absolutely, positively nothing. But who assumes the risk if a driver cruises the streets for hours, burning gas, not earning elsewhere, and not making a dime? The driver.

Uber alone determines the conditions for drivers, including how many drivers they will allow to be on the streets at the same time. Uber alone has the aggregated statistics with which to estimate likely ridership. Uber alone has the ability to entice more riders to hail cars. And yet it is Uber drivers who bear the responsibility if Uber fucks any of this up, and Uber does fuck this up, so badly that the true average driver wage (that is, the wage for hours in the car, not just when there's a passenger in there with you) is $2.50/hour:

https://pluralistic.net/2024/02/29/geometry-hates-uber/#toronto-the-gullible

This is what it means to shift risk. Uber doesn't have to be disciplined about its fares or its staffing levels or its marketing, because its workers can be made to pay the penalties for its mistakes. It's like this throughout the gig economy: the rise and rise of a massive "flexible workforce" is actually the rise and rise of a system in which labor assumes capital's risk.

Capital's story about a "flexible workforce" is that the risk is somehow magicked away when you can reclassify a worker as a contractor, but that's not true. A business that can only secure its sustained operations by shifting risk to its workers is a corporation that only exists because the workers who produce its profits assume the risks for its managers' blunders.

(Image: Cryteria, CC BY 3.0, modified)


Hey look at this (permalink)



A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#20yrsago Where do trolls come from? https://web.archive.org/web/20051124144047/http://www.barbelith.com/topic/22769

#20yrsago Lists of corrupted CDs https://web.archive.org/web/20051104092309/http://ukcdr.org/issues/cd/bad/

#20yrsago Wanna sue the pants off Sony? https://web.archive.org/web/20051113134057/https://www.eff.org/deeplinks/archives/004149.php

#20yrsago Katamari sushi https://www.flickr.com/photos/59199828@N00/61624921/

#20yrsago Sony’s EULA is worse than their rootkit https://web.archive.org/web/20051113134044/https://www.eff.org/deeplinks/archives/004145.php

#20yrsago List of CDs infected with Sony’s rootkit DRM https://web.archive.org/web/20051113134049/https://www.eff.org/deeplinks/archives/004144.php

#15yrsago TSA: checkpoint groping doesn’t exist https://web.archive.org/web/20101112010440/http://blog.tsa.gov/2010/11/white-house-blog-backscatter-back-story.html?showComment=1289329969182#c8438617926094279566

#15yrsago RIP, Robbins Barstow, godfather of the home movie revival https://amateurism.wordpress.com/2010/11/09/robbins-barstow-1919-2010/

#15yrsago Math papers with complicated, humbling titles https://web.archive.org/web/20101113223106/http://www.daddymodern.com/top-five-utterly-incomprehensible-mathematics-titles-at-arxiv-org/

#15yrsago Shirky: Times paywall is pretty much like all the other paywalls http://shirky.com/weblog/the-times-paywall-and-newsletter-economics/

#10yrsago 10,000 wax cylinders digitized and free to download https://cylinders.library.ucsb.edu/index.php

#10yrsago The Economist’s anti-ad-blocking tool was hacked and infected readers’ computers https://www.theverge.com/2015/11/6/9681124/pagefair-economist-malware-ad-blocker

#10yrsago EU wants to require permission to make a link on the Web https://felixreda.eu/2015/11/ancillary-copyright-2-0-the-european-commission-is-preparing-a-frontal-attack-on-the-hyperlink/

#10yrsago Federal judge orders NSA to stop collecting and searching plaintiffs’ phone records https://www.eff.org/deeplinks/2015/11/nsa-ordered-stop-collecting-querying-plaintiffs-phone-records

#10yrsago Here’s the kind of data the UK government will have about you, in realtime https://web.archive.org/web/20151112034545/https://icreacharound.xyz/

#10yrsago The CIA writes like Lovecraft, Bureau of Prisons is like Stephen King, & NSA is like… https://www.muckrock.com/news/archives/2015/nov/09/famous-writers-agency-foia-offices/

#10yrsago Unevenly distributed future: America’s online education systemhttps://medium.com/@cshirky/the-digital-revolution-in-higher-education-has-already-happened-no-one-noticed-78ec0fec16c7

#10yrsago Chelsea Manning’s statement for Aaron Swartz Day 2015 https://www.aaronswartzday.org/chelsea-manning-2015/

#10yrsago Unevenly distributed futures: Hong Kong’s amazing towershttps://www.peterstewartphotography.com/Portfolio/Stacked-Hong-Kong

#5yrsago UK corporate registrar bans code-injection https://pluralistic.net/2020/11/09/boundless-realm/#timmy-drop-tables

#5yrsago Student data breaches vastly underreported https://pluralistic.net/2020/11/09/boundless-realm/#leaky-edtech

#5yrsago Boundless Realms https://pluralistic.net/2020/11/09/boundless-realm/#fuxxfur


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, pounding the podium.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2026

  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2026

  • "The Memex Method," Farrar, Straus, Giroux, 2026

  • "The Reverse-Centaur's Guide to AI," a short book about being a better AI critic, Farrar, Straus and Giroux, 2026



Colophon (permalink)

Today's top sources:

Currently writing:

  • "The Reverse Centaur's Guide to AI," a short book for Farrar, Straus and Giroux about being an effective AI critic. FIRST DRAFT COMPLETE AND SUBMITTED.

  • A Little Brother short story about DIY insulin PLANNING


This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.


How to get Pluralistic:

Blog (no ads, tracking, or data-collection):

Pluralistic.net

Newsletter (no ads, tracking, or data-collection):

https://pluralistic.net/plura-list

Mastodon (no ads, tracking, or data-collection):

https://mamot.fr/@pluralistic

Medium (no ads, paywalled):

https://doctorow.medium.com/

Twitter (mass-scale, unrestricted, third-party surveillance and advertising):

https://twitter.com/doctorow

Tumblr (mass-scale, unrestricted, third-party surveillance and advertising):

https://mostlysignssomeportents.tumblr.com/tagged/pluralistic

"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies ("BOGUS AGREEMENTS") that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X

Read the whole story
mkalus
21 hours ago
reply
iPhone: 49.287476,-123.142136
Share this story
Delete

M31 Newsletter 003

1 Share

This is the third edition of my monthly newsletter, M31, that was sent out on Tuesday, November 4 — you can subscribe here. and read the first edition here.

Hello, and welcome to this latest edition of the M31 newsletter. I’m Jean Snow, and read on for the latest on PauseTalk (with Vol. 100 just around the corner), PechaKucha Night (next week!), and the other fun stuff I’m up to these days.

What’s M31? It’s a name I used close to two decades ago as my sort of publishing imprint/company label for the activities I was doing while I lived in Tokyo, and I’ve decided to revive it. It’s simply inspired by my birthday of May 31. The logo you see above was designed by Ian Lynam, and is part of a set of 31 logos he created for me back in the late 2000s, which I’ve decided to start re-using for this newsletter.

All the activities I organize in Shanghai have dedicated groups in WeChat, where you’ll get the latest updates, and so please contact me to be added to any of them.


PauseTalk

PauseTalk Vol. 99 was held on Thursday, October 23 at Bananafish Books, and ended up getting the biggest turnout yet for a PauseTalk session in Shanghai, with 20 participants. It was a lively bunch, with of course a long intro roll at the start – that itself ignited a lot of questions and discussion as it was still going. Topics throughout the night ranged from community (why we join them, how to run them), whether language used influences who attends the event more than any cultural influence (i.e. why an event like PauseTalk tends to be expat/foreigner heavy), some takes on fashion in the city, and yes, good ol’ AI, which tends to be a recurring theme, with strong opinions on both sides of the debate on its use. As one of the topics touched on filmmaking, and more specifically, a few in attendance had participated in the recent 48-hour Film Project, we capped it off with an impromptu viewing of the short they had produced (“The Greatest Show-Off”), which ended up winning the top prize.

What’s next? As I had shared last time, I am still planning on producing a zine to commemorate the upcoming Vol. 100, and the collecting of material for that (for those who would like to contribute a page) is likely to mostly happen in the WeChat group we have – but if you’ve ever attended a PauseTalk in the past (either in Tokyo or Shanghai) and would like to contribute something, do get in touch.

As for the next session, PauseTalk Vol. 100, that will normally happen sometime in December, and I’ll share the details here when they get confirmed. I would like to do something special for it (on top of the zine), so we’ll see what I come up with. In the meantime, the best way to stay updated is via the WeChat group (contact me to be added).

You’ll find archives of past events on the PauseTalk website, which includes recaps for each session.


PechaKucha Night

October was finally a break for us, following the two PechaKucha Nights we produced in September (Vol. 46 and Vol. 47), and our Vol. 48 is still set to happen on Thursday, November 13, this time at another new venue for us, Art Library in Jing’an (4th floor of the 889 Center on 889 Wanhangfu Road). After that, we’re already circling December 11 for our Vol. 49, with venue to be confirmed.

You can always check our Shanghai page on the official PechaKucha website to see the listings for the latest events.


FOTO5

The latest themes that we explored for FOTO5 were ADVERTISINGSQUARES (pictured above), LINES — and I did a little impromptu set one night on my way BACK HOME. Also, following a suggestion made by one of the group’s participants (Bora), I’m now inviting anyone to respond to a particular photo from the previous week’s set with a story/commentary/dream/whatever of 100 words or less. As an example, I wrote the following for a photo that had been shared by someone (Michael) during the SQUARES week.

Get up.

Go to work.

Ride the subway. Line 1. Or is that 8. I can’t keep track anymore. I just know I need to go.

Go to work.

Time is king. I need to optimize the time I take to go to work.

The clock guides me. All’s good, I’m on time. Time will not best me, I will best it.

Go to work.

I’ve arrived. On time.

It was for the following photo:

If you’re interested in participating in the FOTO5 photo club, contact me so I can add you to the group on WeChat.


Shanghai Design Pins 📍 

Here are some of the latest Shanghai Design Pins📍  that were shared in the group.

  • Captain George Flavor Museum (Bloomberg) — a coffee shop that just won the World Brewers Cup championship
  • China Wine Club (Business Insider) — a piece on Camden Hauge, who run a few great restaurants/bars in the city (Egg, Lucky Mart), and also promotes China wine (she was also a presenter at one of our PechaKucha Nights in Shanghai)
  • Dezeen Awards China (Dezeen) — the ceremony was recently held in Shanghai, with the “Architecture Project of the Year” going to the Shunde Yunlu Wetland Museum
  • Moreprk Skyline (Designboom) — an interior skatepark designed by AAN Architects, and located in the complex where the studio I work at is located (pictured above)
  • Nikon Shanghai (ArchDaily) — this flagship store was recently renovated by LUKSTUDIO (pictured below)
  • Twin Lane-Houses (Dezeen) — the only Shanghai-based project shortlisted for the Dezeen Awards 2025, designed by Atelier Tao+C

Shanghai Design Pins 📍  is a group on WeChat where we share design-related spots (and events) in Shanghai — contact me to be added.


One More Thing

I get my hair cut every 6-8 weeks, and I have a pretty traditional routine: I always go to a hair salon (called Chic) located inside the Takashimaya department store (where I use Japanese with my hairdresser, who is the manager of the shop), and then once my cut is done, I go up to the 7th floor to have a tonkatsu set at the Katsukara restaurant. It’s my traditional “cut & katsu,” if you will.


That’s it for this month — as we are now transitioning into my favorite season (fall) with the weather getting more cool and comfortable, here’s looking forward to the next few weeks of events, and hopefully work on the PauseTalk zine (I really need to get started on that).

For more on me, you can alway have a look at my personal website (where I share the newsletters in case you missed them) — I’ve been blogging since 1998 — or for lighter stuff (and lots of movie reviews) you can follow me on Bluesky.

Read the whole story
mkalus
1 day ago
reply
iPhone: 49.287476,-123.142136
Share this story
Delete

ɳeoƁeơ @ Ꭰubstation ›› Fusion Festival ›› 2025

1 Share

Hier war einiges los die letzten Tagen. Die Herzensdame hat genullt, ich habe gestern erst den halben Tag gebacken und dann für viele ganz liebe Menschen gekocht. Wir haben die Nacht am Lagerfeuer verbracht, geredet, getrunken, gelacht. Dabei lief unter anderem dieser Mix, der das alles unfassbar gut akustisch zu umrahmen wusste. Und nachdem ich heute wach wurde, das Chaos in der Küche und im Garten beseitigt hatte, habe ich den wieder angemacht – und so läuft der hier immer noch und immer wieder. Dazu lodert auch wieder das Feuer, die Reste des Grauburgunders von Gestern schmecken auch heute noch und der Pool ist winterfest gemacht. Jetzt auf die Couch und nochmal ɳeoƁeơ. So geht ein Sonntag ganz wunderbar, im November. Auch ohne Dubstation.

In the cultural cosmos of the Fusion Festival, the Dubstation is its own planet. A place where reality takes a break and time forgets itself.
This hybrid DJ set, dedicated to a midsummer morning dream, was created there.
Re-edited songs, amusing samples and an aerophone, recorded with breath still fogged from the night, fell into place. No rush, no rules, just sound.

I’m so thankful to all those who made this magic possible:
Among them the dancers, who made the invisible tangible,
the technicians, whose hands moved across the controls faster than shadows,
and of course the travelers who stayed while time slipped away.

This is my gift to you, a fragment of that morning.

What a ride. After months of preparation, it finally happened.
Here are the first three hours of my four-hour set from Friday morning at Fusion 2025.

Read the whole story
mkalus
1 day ago
reply
iPhone: 49.287476,-123.142136
Share this story
Delete

Franksen – A History Of Drum n Bass 1995-2025

1 Share

Franksen mischt sich durch 30 Jahre Drum & Bass und erwischt mich damit heute auf dem genau richtigen Ohr. Vibes.

Enjoy this mix – brimful of vinyl classics and some dubs of today, spanning 30 years of drum n bass history.

Read the whole story
mkalus
1 day ago
reply
iPhone: 49.287476,-123.142136
Share this story
Delete

Hinter den Kulissen des größten Retourezentrums in Europa

1 Share

Ich schicke selten bis nie irgendwelche von mir bestellte Dinge zurück, weiß aber, dass andere das ganz anders handhaben. Ich habe nie darüber nachgedacht, was mit zurückgeschickten Paketen passiert, aber klar muss es dafür Strukturen, Abläufe und ein System geben. Wie wahnsinnig umfangreich das alles ist, war mir bis eben nicht klar. Deshalb: milde interessant und ganz schön dolle.

Was passiert eigentlich mit den Paketen, die wir zurückschicken? Wir haben eines der größten Lieferzentren besucht, mit Logistik Insidern gesprochen und Systeme gesehen, die kaum jemand kennt. Viele Produkte landen nicht wieder im Regal, sondern werden aussortiert, verramscht oder sogar vernichtet.


(Direktlink)

Read the whole story
mkalus
1 day ago
reply
iPhone: 49.287476,-123.142136
Share this story
Delete
Next Page of Stories